Whether you are a first-time visitor or returning to Stake, this guide covers the essential features you need to know.
Prerequisites
- You must be at least 18 years old (or the legal gambling age in your jurisdiction).
- A stable internet connection and a modern web browser (Chrome, Firefox, Safari, or Edge).
- A valid email address and a phone number for account verification.
- Accepted payment methods for deposits and withdrawals (see the table below).
- Understanding of cryptocurrency if you plan to use crypto options.
- Basic knowledge of wagering requirements and bonus terms.
Step-by-Step Sign-Up
- Visit the official website via the provided link and click the “Sign Up” button.
- Enter your email, create a strong password, and select your preferred currency.
- Provide personal details: full name, date of birth, and address. Ensure accuracy for later verification.
- Agree to the terms and conditions, then submit the registration form.
- Check your email for a confirmation link and click it to activate your account.
- Complete the Know Your Customer (KYC) process by uploading a government-issued ID and a proof of address.
- Once verified, log in and make your first deposit to claim any welcome bonus.
How Wagering Works
Wagering requirements (also called playthrough) dictate how many times you must wager the bonus amount before you can withdraw any winnings. For example, if you receive a $100 bonus with a 40x wagering requirement, you need to place bets totaling:
$100 × 40 = $4,000.
If the bonus is a deposit match, the requirement may apply to the bonus plus deposit. Suppose you deposit $100 and get a 100% match ($100 bonus) with 35x wagering on the bonus amount:
$100 (bonus) × 35 = $3,500.
If the requirement is on the deposit plus bonus, it would be: ($100 + $100) × 35 = $7,000. Always check the specific terms. Different games contribute differently to wagering; slots usually contribute 100%, while table games may contribute only 10%–20%.
Money In, Money Out
| Payment Method | Deposit Minimum | Deposit Maximum | Withdrawal Time |
|---|---|---|---|
| Visa/Mastercard | $20 | $5,000 | 3–5 business days |
| Bitcoin | $10 | $10,000 | 1–24 hours |
| Ethereum | $10 | $10,000 | 1–24 hours |
| Bank Transfer | $50 | $10,000 | 5–7 business days |
Deposits are usually instant, while withdrawals undergo a processing period of up to 48 hours for review before being released. Cryptocurrencies offer the fastest payouts. Ensure you have completed KYC to avoid delays.
Licence & Player Protection
This casino operates under a Curacao eGaming licence, which ensures compliance with basic safety standards. However, unlike regulators like the UKGC or MGA, Curacao does not mandate dispute resolution or player fund segregation. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country. Always consult a tax advisor. For added security, enable two-factor authentication (2FA) in your account settings and use a unique password.
Worth Knowing
The VIP or loyalty program rewards regular players with points for every wager. Points accumulate and unlock tiers (e.g., Bronze, Silver, Gold, Platinum). Each tier offers increased benefits such as faster withdrawals, higher deposit limits, personal account managers, and exclusive bonuses. For example, Bronze requires 1,000 points, while Platinum needs 50,000 points. Points are earned at a rate of 1 point per $10 wagered on slots, and points can be converted to cash or free spins. The program is opt-in and you can check your progress in the rewards section.
Troubleshooting
- Login issues: Clear your browser cache and cookies, or try a different browser. Ensure caps lock is off. If still stuck, use the “Forgot Password” link.
- Deposit not reflecting: Check your transaction history. Crypto deposits require network confirmations (usually 2–3). Contact support if not credited after 1 hour.
- Withdrawal pending for days: Verify your KYC documents are fully approved. Withdrawals are processed manually within 48 hours on business days.
- Bonus not activating: Read the terms carefully; some bonuses require a bonus code or minimum deposit. Contact live chat if the code was entered correctly.
- Game not loading: Disable VPN or ad blockers. Update your browser or enable Flash if required. Try switching to mobile data.
Quick Answers
How do I create an account?
Click the sign-up button, fill in your details, verify your email, and complete KYC.
What payment methods are accepted?
Visa, Mastercard, Bitcoin, Ethereum, and bank transfer are commonly accepted.
How long do withdrawals take?
Crypto withdrawals take 1–24 hours, while card and bank transfers take 3–7 business days.
Is the casino licensed?
Yes, it holds a Curacao eGaming licence.
Do I have to pay taxes on winnings?
That depends on your local laws. Winnings from Curacao-licensed casinos may be taxable; consult a tax professional.
Can I play on mobile?
Yes, the site is fully optimized for mobile browsers. No app download is required.
What are wagering requirements?
Wagering requirements specify how much you must bet before withdrawing bonus winnings. For example, 40x bonus means you must wager 40 times the bonus amount.
How does the VIP program work?
You earn points by wagering on slots, which unlock higher tiers with better perks like faster payouts and bonuses.
Who do I contact for help?
Use the live chat feature (24/7) or email support for non-urgent queries.
This guide equips you with the essential knowledge to start playing confidently. Remember to gamble responsibly and set limits for a safe experience.
